(610) 264-1232
November Edition 2017
Welcome  |  The Giving Tree  |  Credit card security courtesy of your body  |  Santa's Secret Midnight Mission  |  EZMicro presents...  |  Five Tips for Word Documents  |  Gingerbread Bridges and Skyscrapers Challenge  |  Win a four pack of Lehigh Valley Zoo tickets!  |  Thanksgiving NOW Vs. THEN  |  Remember Holiday & Travel Safety  |  How to "Spatchcock" your turkey  |  Social Engineering  |  Puzzle  |  Worth Repeating  |  Lily's Hope  |  Did You Know?   |  How to Request Service From EZ Micro Solutions
Well, here we are in November already. Where has the year gone? We have finally begun to see the effects of Fall foliage in its early stages. The warm spell seems to have slowed the color transition for us here in the Lehigh Valley, but it looks like we are well on our way to the cooler weather.

Dare I say it, we are roughly two weeks away from Thanksgiving and less than 50 days away from Christmas! Although some may look ahead at the holidays with anxiety, trepidation, and that voice of Bah, humbug! Keep in mind that this is a time of loving, helping, and rejoicing.

Have a blessed Thanksgiving, from everyone here at EZ Micro Solutions.

We are now in our eighth year of what has become a tradition we are calling our Giving Tree. Through the Giving Tree last year, we were able to provide 20 local families with Christmas gifts and cheer they would not otherwise have had. Helping others has always been a passion of mine and I have been blessed with employees who feel the same way. The most rewarding and unique aspect of the Giving Tree is that it allows us to offer personalized support to the individuals in each family. We will be teaming up with the Lehigh Conference of Churches again this year. They have been wonderful partners, and their resources and experience are what makes it possible for us to be able to do this.

We worked with them to adopt 20 families this year, and we feel very confident that our amazing network of clients and friends will be there to help us. If you plan on making a donation to a charity this year, we ask that you consider helping out one of these families in need. Please visit our website at http://ezmicro.com/events/giving-tree to learn more about our Giving Tree and the families involved. You can see the members of each family, the ages of the children and the gifts they are hoping for this holiday season.

Thank you to everyone who has responded to the Giving Tree thus far. We are so fortunate to be blessed with such kind-hearted friends, family and clients.

PLEASE NOTE: All gifts for adopted families must be dropped off at our office no later than Friday, December 8th.

Thank you again for your generosity.

David Dooley, President, EZ Micro Solutions

Contact Lisa Buss  lisa@ezmicro.com) to become a sponsor.
Credit card security courtesy of your body
Used with the permission of http://thenetwork.cisco.com
by Anne Field

Increasingly, banks and credit card companies are trying out biometrics to authenticate a cardholder's identity.

Online credit card fraud is soaring. And, it's still pretty darn prevalent in the offline world. In fact, global credit card fraud will exceed $35.54 billion in 2020, up from $16.3 billion in 2014, according to The Nilson Report.

Read more →


EZMicro presents...


What happened when Southwest required everyone who asked a question to sing!
Five Tips for Word Documents

Do you spend a lot of time in Microsoft Word, working on projects, papers, proposals, and more? Here's a quick review of five top tips for Word documents.

#1 The Format Painter

Does one section of your document not look like the rest? You can copy formatting from one paragraph and use the format brush to apply it to the paragraph you want to redo.

Read more →

Gingerbread Bridges and Skyscrapers Challenge

Participants can enter in one of 4 different age categories:
Elementary  |  Middle school  |  High School  |  Adult 18+

  • Each category will have two winners (Best Design and Most Creative) and each will receive a prize
  • Structure should be a bridge or skyscraper
  • The structures may not be larger than 40" long X 11" wide
  • The entire structure must be edible!
  • Ginger Bridges/Skyscrapers will be due at the museum for set up by November 21st
  • More information including entry form will be made available on the NMIH website in mid-October (www.nmih.org )
  • Questions can be directed to driffle@nmih.org 
Win a four pack of Lehigh Valley Zoo tickets!

Winter Light Spectacular!

The first three people to like us on our Facebook and comment "send me to the zoo" will win a family four pack of Winter Light Spectacular Tickets!

Be sure to include your name and mailing address.

Lehigh Valley Zoo
will kick off its third season of Winter Light Spectacular on Friday, November 10. Last season, the popular nighttime fundraiser for the Zoo attracted over 46,000 guests across 35 event nights. This season's Winter Light Spectacular will feature 36 scheduled event nights on Wednesday through Sunday from November 10, 2017, to December 21, 2017.

Lehigh Valley Zoo and Christmas Decor have enhanced the entire Winter Light Spectacular experience, raising the bar with new technology, more prominent displays and improved value to guests. All in all, Winter Light Spectacular features nearly one million energy conserving lights!

The first Macy's Thanksgiving Day Parade didn't feature any balloons.

But when the parade made its big debut in 1924, it did have something that might be even cooler than balloons: animals from the Central Park Zoo.

We have a Good Housekeeping illustrator to thank for the parade's first balloons.

German American illustrator Tony Starg, who completed illustrations for Good Housekeeping, also had a passion for puppetry, which he used make the amazing floats come to life in 1927.
Thanksgiving NOW Vs. THEN
Tyler Andrews
Thanksgiving is one of the most beloved American holidays. It's a time where college students actually want to go home, be with their family, and enjoy the greatest gift of all: food. Leaving out the details of the history of this holiday, it is one of the happiest times of the year. Everybody has a different experience on this holiday whether they have it at their house or a relative's.

One thing is for certain though, your experience changes as you grow older. As a child, Thanksgiving means waking up before 9:00 am to help with cooking and watching the Macy's Day Parade. You get to see your cousins, aunts, uncles and grandparents.

Read more →
Remember Holiday & Travel Safety
Thanksgiving and Christmas will soon be upon us, and it's time to take a few minutes to prepare for a safe holiday season.

In the office, remember to notify clients ahead of time of closures and support hours. As you head out and onto the roads, consider putting together a small emergency kit for your suitcase or your car.

At home, consider these winter holiday safety tips. Turn off lights at night, water your Christmas tree to reduce flammability, keep an eye on what's cooking, and more. And finally, during this time when we see our friends and loved ones, consider creating and discussing a family emergency plan.
How to "Spatchcock" your turkey

The Very Best Roast Turkey Starts with This Funny Trick

A few weeks ago, I caught an episode of Food Network's Worst Cooks in America, where some celeb contestants were being taught how to spatchcock poultry. Not everyone knew what "spatchcock" meant.

Read more →

Social Engineering

Social Engineering is the art of manipulating, influencing, or deceiving you in order to gain control over your computer system. The hacker might use the phone, email, snail mail or direct contact to gain illegal access. Phishing, spear-phishing, and CEO Fraud are all examples.

How dangerous is social engineering?      Read more →

Get the Answer!
Worth Repeating:
There are only two ways to live your life.
One is as though nothing is a miracle.
The other is as though everything is a miracle.
-- Albert Einstein

Everyone at EZ Micro Solutions would like to congratulate Jen Driscoll, and her daughter Lilian Driscoll on their book...

This incredible children's book follows the experiences of Lilian Hope and her little brother, Aidan Patrick, both born prematurely. "Hope means wishing for good things to happen," Lily says, as she realizes "hope" has followed her since the day she was born. Lily and Aidan share hope in their non-profit organization, "Lily‘s Hope," that supports families with premature babies.

Read more about Lily's Hope here:

Did You Know? 
Pennsylvania is misspelled on the Liberty Bell, because that is how they spelled it in the 18th century.

On the Liberty Bell, Pennsylvania is misspelled "Pensylvania." This spelling was one of several acceptable spellings of the name at that time.

This is the way animals show their gratefulness to the human who saved them

How to Request Service From EZ Micro Solutions

We're nuts about
helping our customers!

Do you need support? Are you a new client or a new employee of a client or do you just need a little refresh on how to request service from EZ Micro? Whatever the reason you are reading this article, here are the details for reaching us!

Service Desk
Our Dispatch Coordinator is the center of our support team. Any issues you experience should be reported here first by opening a Service Request using one of the following methods. Our service desk is available from 8:00 AM EST - 5:00 PM EST Monday through Friday.

Simply send an e-mail to support@ezmicro.com. The subject line of the e-mail will become the Summary of the Service Ticket. The body of the e-mail will be posted to the Detail Description section of the Service Ticket. Please provide as much information as possible so we can handle the request accurately and quickly.

Web Portal
If you do not have access to the EZ Micro Solutions Service Portal please contact us and request access. The support portal can be accessed by going to www.myezmicro.com. This will show you all of tickets for your organization and the current status of those tickets. Additionally, new tickets can be created and information can be added to existing tickets. In addition, depending on your restriction level, you'll be able to view all of your past invoices with EZ Micro as well as view the details of all of your managed devices (servers, firewalls, PCs, etc.).

Standard Phone Support
To reach the EZ Micro Solutions call 610-264-3991. If you should need assistance after hours, weekends, or holidays, please press 3 to have the Engineer on-call notified of your situation. Please note, our Emergency Rate applies after-hours, weekends and holidays.


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