Grasp your IT
needs and allow EZ Micro's flexible managed
services options meet your day-to-day needs,
allowing your business to thrive.
TotalRPM Managementis designed to reduce
your costs, increase your
profits and mitigate
business risk.We partner with you
as your IT department,
allowing you to focus on
running your business, not
your technology. Our service
plans are based on a flat
monthly fee allowing you to
budget your IT costs
annually.
Statistics have shown that,
of companies experiencing a
“major loss” of computer
records, 43% never reopened,
51% closed within two years
of the loss, and a mere 6%survived over the
long-term. For small and
medium-sized businesses in
particular, these statistics
suggest the necessity of a
robust data backup and
recovery solution.
For most businesses today,
e-mail is the
mission-critical
communications tool that
allows their people to
produce the best results.
You need to protect your
email communications from
spam, phishing scams,
viruses and other internet
pollution.
EZ Micro Solutions delivers proactive maintenance
services through our flat fee Total RPM management
plans. Designed to reduce your costs, increase your
profits and mitigate your business risks, we partner
with you as your Virtual CIO and IT Department, allowing
you to focus on running your business, not your
technology.
We become an extension of your business and a true
Partner. Because our service plans are based on a flat
monthly fee allowing you to budget your IT costs
annually, we assume both the financial and technical
risks in our relationship, fueling our commitment to
continuously identify and deliver solutions that improve
your efficiencies and reduce downtime - as a true
Partner should.
TotalRPM Managed Services give you peace of mind, one
point of contact, and one point of accountability for
all your IT needs.
EZMICRO
How it works
EZ Micro offers a selective sourcing
model in which you choose the components
of your IT infrastructure you would like
us to manage.
As your business
requirements change, EZ Micro provides
the flexibility to adapt your IT
solution to fit your business needs.
Unlike a traditional outsourcing
engagement, EZ Micro conducts knowledge
transfer and provides an open view to
the activities conducted your behalf.
With 24 x 7 monitoring and alerting
EZ Micro will manage and rectify issues
ensuring reliability while minimizing
all downtime.
With Total RPM
managed services EZ Micro is your
virtual in-house 24 x 7 IT department.
Key benefits
We're specialists so you don't have to
be a network engineer
24x7x365 monitoring & support to give
you peace of mind
Management reporting so that you know
exactly what you are getting
We scale with the size of your business
Align IT with business strategy
Documented escalation list with cell
numbers for fast response to service
requests
No costs associated with hiring,
training, sickness and vacation coverage
Team-based problem solving for faster
problem resolution
Manage change with operational
excellence
Improve service levels by increasing
availability and security
Retain control of your IT infrastructure
Extend capabilities and fill gaps with
skilled resources
ADVANTAGES
DISADVANTAGES
Total RPM Management
Proactive management of your infrastructure
24x7 monitoring by a group of experts
Remote Management reduces mean time to repair
Comprehensive management of PC's, Servers and
Firewalls
Access to a wealth of reporting related to
inventory, availability and performance
Enterprise Class IT management
Predictable monthly billing
No costs associated with hiring, training,
sickness and vacation coverage
Team-based problem solving for faster problem
resolution
Dependency on a third party
Most work is performed off-site so you don't see
an engineer frequently
Managed by internal staff
Complete control of the management process
Your choice of management tools
IT management is not a core business activity
Retaining IT experts may be difficult
High cost of training and manpower
No 24x7 monitoring
Higher annual cost for IT services
Our service delivery model is based upon being
proactive, not reactive.
Proud Member of
Pennsylvania Better Business Bureau
EZ Micro
Solutions 2670 Lehigh St.
Whitehall, Pennsylvania (610)
264 - 1232
