TotalRPM Managementis designed to reduce
your costs, increase your
profits and mitigate
business risk.We partner with you
as your IT department,
allowing you to focus on
running your business, not
your technology. Our service
plans are based on a flat
monthly fee allowing you to
budget your IT costs
annually.
Statistics have shown that,
of companies experiencing a
“major loss” of computer
records, 43% never reopened,
51% closed within two years
of the loss, and a mere 6%survived over the
long-term. For small and
medium-sized businesses in
particular, these statistics
suggest the necessity of a
robust data backup and
recovery solution.
For most businesses today,
e-mail is the
mission-critical
communications tool that
allows their people to
produce the best results.
You need to protect your
email communications from
spam, phishing scams,
viruses and other internet
pollution.
Our
secret lies in how we do IT
differently.
Unlike most IT
service companies, we are not in the business of billing
hours and making our clients pay while we learn. Our
proactive service and flat fee model ensure that all the
risks associated with problem resolution fall on our
shoulders and not yours. We achieve this by leveraging
our NOC, our team of specialists, leading edge
technology, and highly refined processes for systems
management. All of our Managed Services are backed by a
clearly defined Service Level Agreement, and we provide
ongoing reporting so you know exactly what you are
getting for your money.
1. Our #1 priority is to gain the trust of our clients.
2. Our technicians are qualified, professionals with
years of real world experience.
3. We GUARANTEE to provide you with the most
cost-effective solution to your problem.
4. We GUARANTEE your satisfaction or it’s FREE.
5. Depending on the complexity of the project, we can
schedule system upgrades and fixes after normal business
hours to save you thousands of dollars in lost
productivity.
6. We are big enough to handle just about any computer
job, and small enough to still provide you the
individual attention you deserve.
7. We give flat rate project pricing. Unlike other
computer support companies that give you an estimate
with an hourly rate, we’ll generally give you one flat
rate for a project and guarantee to deliver your
solutions without charging a penny more.
8. We listen first, and offer solutions second. No one
knows your network better than you.
9. We are far less expensive than hiring full-time
computer support staff.
Technology Deployment Solutions
Strategically partnered with leading IT manufacturers,
EZ Micro Solutions offers a complete portfolio of
cost-efficient technology solutions allowing your
organization to focus on your business without managing
multiple suppliers. Where a solution makes
sense to use another company’s services to give the best
results for our customers, we can help with the
procurement and screening of 3rd party companies. Since
we’ve been in business for 15 years, we know many of the
players out there along with their strengths and
weaknesses so you don’t have to learn the hard way.In
Eastern PA and Northwestern NJ, organizations are
depending on reliable and scalable IT infrastructure to
meet the demands of today's economy. EZ Micro Solutions
helps clients determine which technology will be most
effective in providing maximum productivity needed for
their employees and customers.
Proud Member of
Pennsylvania Better Business Bureau
EZ Micro
Solutions 2670 Lehigh St.
Whitehall, Pennsylvania (610)
264 - 1232
Our
secret lies in how we do IT
differently.
